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Our satisfied customers send new business our way every day. The team at Pure Southern Water would like to say thanks. When you refer a friend or family member who purchases a complete installation, we will send you a $150 Visa as your reward and take $100 off for the person you refer, when they purchase a system from us.
Very happy with the installation and our new water filtration system so far. We would recommend it to anyone interested in getting clean and pure water.
Pure Southern Water provides exceptional service and communication. They are very easy to work with and we highly recommend them. Our water quality improved immediately. It wasn’t necessary to install a water softener. Water and fluoride filtration did the job and we are very happy with the system.
We are completely satisfied with our new system. We had both a whole house and a RO system added on at our kitchen sink. Our only mistake is not doing this SOONER.Thank you Pure Southern Water for your excellent customer service!
Be patient. Although these guys work miracles on your water system, it doesn't happen overnight. Everyone I encountered, from the office person who fielded my first call to the installers to the field guy (who just left my house after our one month follow up) EVERY ONE was courteous and professional. I would absolutely recommend Pure Southern Water for your lousy tasting, yucky, hard water needs.
Love it when an almost bad review turns into a glowing review! My softener install turned into be too complex for the initial team that came out. When I complained, Dustin, one of the owners, personally came out and made it right. This is the type of service and attention we all love and appreciate from small businesses. Pure Southern Water definitely earned my support and referrals! Five stars! Oh and we love our soft water and RO system. No more yucky chlorine smell from the shower water either. Well worth it!
Excellent relation skills were displayed! Minimal problem w not having a supply product but purchased w no charge to me! Great Recommendation for services of water filtration system from me via Pure Southern Waters!
Awesome service, great water, and can't beat that price. We have the whole house water filtration system and reverse osmosis at the sink with a spring water filter instead of the purified one - 😉
From the first phone call, Pure Southern has been prompt and courteous. David came out to see our water system and thoroughly explained our options. Getting the new softener and filter was quick and Ethan, the installer, was knowledgeable and took time to make sure I understood the system.
Great investment for multiple reasons.Clean pure drinking water, it is underestimated how much toxins, bacteria and poisons come from “tap water”.Keeps faucets clean and optimally operableReduces cleaning from calcification and build upHealthy for your skinCrystal clear ice cubesNo water spots on vehicles after washingEvery home should have Pure Southern Water in them!
Don’t look anywhere else. From start to finish a real rare 5 star experience with a locally owned business. We got the whole home filtration and softener system as well as the reverse osmosis at the tap setup. Great products even better company.
I'll post an update later after I have more history with my water softener, but so far I have nothing but good things to say about Pure Southern Water. Their customer service is outstanding, with my project going from inquiry to completed installation in about a week. Two thumbs and two toes up for Marla Berryhill in sales who really knows her stuff, and Jonah who did a great job on the installation.
Very professional and quick turnaround! Free Consultation on Monday, installed by Friday the same week! The installation crew was very respectful and knowledgeable, in and out within an hour! Highly recommend getting a free consultation to see what your water is reading, I knew our water was very hard and felt like it has gotten worse before calling PURE Southern Water and Air. Make an appointment with David Wease today!
These guys are great. As one of their "problem" customers. I will say these guys have made every effort to take care of our problems. Let me first say that our water issue has been a tough one to figure out. Dustin and Drake have been very responsive, courteous, prompt, and professional in trying to get our water to be usable. They are personable enough and care enough about getting it right that I can call them anytime if I have an issue. Believe me I have. But we also have a really unique water issue. So we have done a lot of trial and error and Dustin, Drake and all the techs have been great. After having to get our water to be usable I would say these guys can help out anyone that has water issues. If you are looking for a good reliable, professional, dependable company that takes care of their customers I HIGHLY recommend Pure Southern Water.
As always this team exceeds expectations!They respond almost immediately and without hesitation will send someone out to take a look if there’s any ambiguity in what could be going on with your system!I normally don’t leave reviews with these folks are amazing.
I recently had a whole house water system installed, and I couldn't be more satisfied with the service and the installation team. From start to finish, the experience was outstanding.First and foremost, the team was incredibly timely. They arrived exactly when they said they would, which I greatly appreciated given my busy schedule. Punctuality is key, and they nailed it.In addition to being on time, the professionalism of the team was top-notch. Each member was courteous, respectful, and highly knowledgeable. They worked efficiently and diligently, ensuring that everything was done to the highest standard.One of the standout aspects of the service was how well everything was explained to me. The team took the time to walk me through the installation process, the features of the system, and how to maintain it. They answered all my questions patiently and thoroughly, which gave me great confidence in using the system.Overall, I am extremely pleased with the entire experience. The service and installation team provided exceptional service, and I would highly recommend them to anyone looking for a reliable and professional water system installation. Thank you for making this a seamless and positive experience!
First class experience from the initial consultation with Sam through the installation. Extremely professional, excellent communication, and treat your house like their own. We could tell a difference in our water immediately and wish we'd done this years ago. Call them today!
Marla came out and did a fantastic and quite scary evaluation of our current water. We decided to get both the drinking water filter and the whole house filter and couldn’t be happier. Already saving money by not having to use as much hand soap, shampoo, laundry detergent, etc.Ian installed everything and was great. Showed me all about the system.I would highly recommend them, especially since they are a family owned business.
This is a stand out company! It's been a long time since ive dealt with any company that goes above and beyond to make sure their product, workmanship and service is solid. Yes, I highly recommend!!
We purchased a reverse osmosis system from Pure Southern Water and I am happy to say that the entire experience was exceptional. Drake and Dustin were both knowledgeable and informative - a pleasure to deal with. The installation was quick and they cleaned up when finished. I recommend using Pure Southern Water without any hesitation.
We have had a lot of issues with our water . Pure Southern Water guys have been very good trying to figure out what filters were needed. Initially the first recommendation didn’t work but they have diligently and professionally worked to resolve our issue. We are hoping now that we have a final solution to our problem.I like how they respond to calls, they show up when they say they will and their guys are all professional and courteous.
Amazing company! I've been looking for this type of service for 15 years! Seriously, it's so hard to find anyone who knows about truly clean water both for residential and commercial spaces. I've used them for my whole house filter, and our organic farm to table cafes - Moringa Tree in White House TN. I would completely recommend them. Every step of the way they were quick to answer questions, concerns, and installation issues. Customer service and dedication to quality - extremely important aspects of this needed company. Thank you guys for taking such good care of us.
Pure Southern installed my water purification system 3 years ago. I couldn't be more satisfied with the service and product quality. From the initial consultation to the final installation, the entire process was seamless and professional.
Ray and ceeshawn were very professional and efficient. They arrived on time and completed the installation perfectly, they informed me of all the workings of the equipment. Don’t know if I’ll remember all of it but they left me the manuals to back up what they went over. Great company
Pure Southern Water rep. David came to our house and explained the benefits of the water filter system. No pressuring sales pitch. Ethan and Jona installed the system the next day in less than 3 hrs. Very efficient. They did a great job. Excellent company.